TERM OF REFERENCE
Development of training curriculum for Community Advisory Board (CAB) and
Community-based Organization (CBO) members
Title: A consultant to develop a training curriculum on data management, analysis, use and advocacy for change
Time frame: 11/2021 - 03/2022
Requirement: National Consultant
Location: Hanoi/Ho Chi Minh city
Duration: 10 full working days
1. CONTEXT
In Vietnam, under HAIVN’s support, the Community Advisory Board (CAB) model was developed, and CABs were established in 5 provinces (Binh Duong, Thai Nguyen, Hai Phong, BRVT, Long An). Each CAB consists of 10 - 15 members and is designed as a forum where PLHIV and members of key populations (KPs) at risk of HIV can actively participate in efforts to improve the quality of healthcare services and reduce stigma and discrimination (S&D) for those seeking HIV-related care. The CAB’s primary responsibilities are to 1) facilitate, collect and review client feedback with key staff from health facilities and provincial Centers for Disease Control (pCDC); 2) collaborate with healthcare facilities to develop strategies to improve service quality and reduce S&D; 3) inform and educate the HIV community about health initiatives; 4) provide support to facilitate the implementation of national public health priorities. The CAB is a channel to bring client’s perspectives on the quality of HIV services to healthcare providers. It helps pCDC to monitor the quality of healthcare services in OPCs within province and develop improvement plans to improve service quality.
CABs also facilitate the Community Scorecards (CSC) approach, a two-way, participatory, community-led quality improvement tool used for assessing, planning, monitoring and evaluating health services. Under the facilitation of the CAB, through semi-quantitative scoring of service quality and periodical dialogues with health staff, clients and community representatives are directly involved in ensuring client-centered service delivery at the facility level. In FY2022, CSC will be implemented in BRVT (2 sites), Hai Phong (2 sites) and Hanoi (1 site).
In this context, US CDC/HAIVN are providing technical assistance (TA) through capacity building for CAB members in 5 provinces. HAIVN, in support of this effort, seeks to hire a consultant to:
2. OBJECTIVE
Within the series of capacity building activities, two training courses on data use and advocacy for change will be conducted. The objective of the project is to will empower the CABs to lead community monitoring efforts including collecting client feedback, administering patient experience/satisfaction surveys, analyzing and presenting the findings, facilitating discussion with the health system and advocating for change.
3. SCOPE OF WORK, DELIVERABLES AND TIMEFRAME
Under supervision of HAIVN, the consultant will develop a training curriculum and finalize it based on comments from US.CDC/HAIVN. Expected/potential topics include (but not limited to) data collection tools, data analysis, data visualization, advocacy for change, facilitation skills, making a quality improvement plan. All drafts and finalized version should be developed in both English and Vietnamese.
3.1. Specific tasks: Tasks for consultancy include, but not limit to:
3.2. Final Deliverables and duration:
No. | Deliverables | Duration |
1 | Agenda for 2-day training course on Data Use and Advocacy (incorporated with comments from US CDC/HAIVN) | 1 working day |
2 | Comprehensive training package (presentation, tools, guide for discussion, practice exercises, etc.) | 5 working days |
3 | Two 2-day training courses delivered | 04 working days (2 days per course) |
| Total | 10 working days |
3.3. Timeframe: This assignment is within a period from November 2021 to March 2022. The courses are expected to be organized by March 2022.
3.4. Specific conditions: When going to the provinces (different from HCMC/Hanoi), HAIVN will arrange and pay for transportation and accommodation costs according to the project rate. The consultancy fee will be paid at the end of the contract.
4. QUALIFICATION AND EXPERIENCE REQUIREMENTS
5. APPLICATION
Interested individuals or teams are requested to send the application documents to [email protected] . Please also direct potential questions to this email address.
Deadline for submission is November 26, 2021 at 24:00 Hanoi time.